Archive for October, 2013


Nuts and Bolts of Change: A Few Simple Rules and Reminders

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You can build something with a few nuts and bolts…

Recently a colleague of mine made a comment that with all the changes going on in her organization she needed to learn more about Change Management.  In an effort to help, I dashed off a quick note with a few things to bear in mind when dealing with change.  To me, while there are many theories, approaches, methods, and tools, for every day needs we can really boil things down to a few “nuts and bolts.”  Rules and Reminders that if we all kept these in mind, would make things run a bit smoother.

  1. We all have only so much capacity
  2. Inform, don’t overwhelm
  3. Engage, don’t dictate
  4. Focus on the right problems
  5. Provide support
  6. Listen
  7. Less can be more
  8. Treat people with respect, as we would want to be treated
  9. Sh** happens (deal with it as best you can and then move on/let it go)

These really are the fundamental nuts and bolts.  Each can be unpacked in detail and explored in depth with theories, psychological profiles and all the rest.  But does the “every day person” really have time and mental capacity?  Do they need to know the details (see rule #7)?  Yes, there are times to employ a Change Professional but there are also fundamentals that it would benefit the whole if each and every person in an organization could bear in mind.

As I pondered some more on this topic, I realized that I have touched upon these themes before:

I’m sure if I looked further in my Archieves I would find these themes time and time again. 

Hope this short list helps.  What other Nuts and Bolts can you share?

My thanks to Nancy, for getting my brain going. 

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Guiding Principles

- Think Holistically
- Seek the Root Causes
- Respect the Individual
- Demonstrate Accountability
- Collaborate with Clients
- Work with Integrity, Always
- Relate to the Business Strategy
- Ensure Alignment
- Demonstrate Responsibility
- Transfer Skills

Thoughts and Quotes